Phillips Consulting Job Vacancy for an Applications Support Officer in an Nigerian Bank

Phillips Consulting - Our client is one of the first banks to have been established in Nigeria and has a wide network of branches
An exciting opportunity exists for an Applications Support Officer to support the Head, Ancillary Applications Support in meeting the team’s strategic goals and objectives.


Job Title: Applications Support Officer

Responsibilities:

• Ensure documentation of processes and procedures within the unit.
• Proactively Ensure 0% downtime on all Ancillary applications within my purview in the Bank. 
• Review of Ancillary Applications for optimal performance.
• Effective Training & Skill Transfer to all team members (Ancillary Application Support)
• Ensures prompt resolution of issues.
• Provide jobs status report on a weekly basis to the Head, Ancillary Applications.
• Ensure prompt escalation of issues to the vendor(s).
• Liaise with the responsible unit to ensure that the appropriate hardware resources are allocated to the application databases.
• Ensure availability and optimal running of the databases by the unit responsible.
• Ensure optimal security and performance of all databases by the unit responsible.
• Ensure that all databases /Applications are backed up by the unit responsible.
• Analyze the processes/applications in use and initiate enhancement as the case may be.
• Take custody of all application related document within my purview such as technical manual, functional/operational manual.
• Ensure that all the operational procedures and documents for all applications are up-to-date.
• Implement/ upgrade/ release/patches of existing applications.
• Ensure that the hardware components of the application systems are up-to-date.
• Proactively monitor and Ensure high/optimal performance of the hardware(s).
• Ensure regular maintenance of the hardware(s).

Requirements:

• Minimum of 3 years cognate IT and Software/Database Support experience in a large to medium size Bank/ financial institution.
• Good technology related university degree preferably in Computer Science.

• Adequate knowledge of Oracle And SQL Server Databases
• Adequate Knowledge of Data warehouse and Data Modeling
• Adequate knowledge of Large Data Extraction and Transformation

• Leadership
• Possess analytical and problem solving skills
• Adequate knowledge of SQL scripting.