Receptionist / Front Desk Officer at Lifecrest Medical Services Limited

⏲ Jun 27, 2022, 8:21 PM
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Lifecrest Medical Services Limited is an integrated and multi-specialist Medical Organisation located at No 56A Ikota Road 1 Estate, Ikota (within the periphery of Lekki County home Estate main and Western gate Estate main entrance gates), Lekki, Lagos State. It is conceived to identify and resolve most of your clinical and diagnostic medical needs, especially in the fields of General Medicine, Family Medicine, Paediatrics, Gynaecology, ENT, Cardiology, etc, as well as your behavioural and emotive medical problems in the following specialties: Psychiatry, Psychology, etc.

We are recruiting to fill the position below:

Job Title: Receptionist / Front Desk Officer

Location: Lagos

Responsibilities

Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office
Interaction with patients both via phone and in person
Track all phone calls that arrive using our general office number
Utilize our medical office software to schedule new and follow-up appointments for our patients
Respond to emails that arrive using the general office email address.
Answer patient questions and provide assistance and directions when necessary
Assist accounts department in bill preparation

Qualifications

1+ years of experience working as an administrative assistant or in a relevant role
Good spoken and written english
Excellent organizational and time management skills
Strong verbal and written communication skills
Ability to work independently or as part of a team
Excellent interpersonal communication skills
Dedication to maintaining confidentiality of all patient records.
Excellent customer care qualities
Friendly and compassionate disposition
Great knowledge and competence in computer use
Strong organizational skills