Regional Operations Manager at GIG Logistics

GIG Logistics is a member of The GIG Group and prides itself as Nigeria’s leading logistics company. Incorporated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on technology to gain competitive advantage.

We are recruiting to fill the position below:

Job Title: Regional Operations Manager (South-South & South-East)

Location: Port Harcourt, Rivers

Key Responsibilities
Operational Leadership:

• Oversee end-to-end logistics and delivery operations across all hubs and service centres within the region.
• Drive the implementation of operational policies, SOPs, and performance standards.
• Monitor daily operations to ensure compliance with company objectives and service-level agreements (SLAs).
• Ensure timely and accurate movement of shipments, last-mile deliveries, and reverse logistics.

Performance & Efficiency Management:

• Track and analyse operational KPIs (e.g., delivery timelines, cost per shipment, vehicle utilisation, and customer satisfaction).
• Identify performance gaps and implement corrective actions to improve efficiency and reduce costs.
• Coordinate with the Fleet, Warehouse, and Customer Service teams to ensure smooth inter-departmental operations.

People & Team Management:

• Lead, coach, and mentor Hub Managers, Fleet Officers, and Operations Supervisors within the region.
• Monitor staff performance, enforce discipline, and ensure alignment with company culture and goals.
• Identify training needs and support continuous development for regional teams.

Financial & Resource Management:

• Manage regional budgets, cost controls, and resource allocation to ensure operational profitability.
• Support revenue generation efforts through efficient operational practices and customer retention.
• Review and approve expenditure related to fleet maintenance, fuel, manpower, and infrastructure.

Compliance & Safety:

• Ensure all operations comply with company policies, regulatory requirements, and safety standards.
• Oversee vehicle inspections, maintenance schedules, and driver compliance across the region.
• Manage risk by enforcing safety procedures and incident reporting protocols.

Reporting & Communication:

• Provide weekly and monthly regional performance reports to the Head of Operations.
• Liaise with senior management to develop and execute regional growth and expansion strategies.
• Represent the company in regional stakeholder meetings, customer visits, and operational reviews.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Dealine 24th October, 2025.