Relationship Management Officers Job Positions in Lagos at JPM Consulting Limited
JPM Consulting Limited provides business solutions in areas of: Tax
Management, Financial Advisory Services, Consulting, Enterprises Risk
Management Services, Human Capital, Development and Training.
We are based in Nigeria, Ghana and United Arab Emirate - Dubai.
We are recruiting to fill the position of:
Job Title: Relationship Management Officer
Location: Lagos
Job Descriptions
- Continuously source for new business opportunities and liability generation
- Identify customer needs and proactively seek to provide products/services to meet the identified needs
- Analyze and screen applications for customer based on the product and service procedures
- Regularly contact customers via telephone calls and physical
marketing visits to obtain feedback on service quality and customer
satisfaction levels
- Review applications for customer service and make appropriate recommendations
- Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis
- Perform other duties as may be assigned by Management or supervisor
Skills / Competence Required
- Proficiency in MS Office suit- Excel spread sheet, power point etc
- Deposited liability generation
- Credit knowledge
- Good problem solving skills
- Good documentation and record keeping
- Good reading and listening skills
- Good dress sense
- Analytically
- Basic customer service orientation
- Good communication and interpersonal skills
- Good customer service skills
Educational Qualification
- HND Graduate only (Minimum Lower Credit)
- NYSC Certificate or exemption letter
- Must reside in Lagos
- Experience in customer relation management the consulting industry will be an added advantage.
How To Apply
Interested and qualified candidates should submit their applications to:
[email protected]
Note: the subject of the email should be "Relationship Management Officers"
Application Deadline 28th February, 2015.