Jobs

Relationship Manager Job in a Fintech Company, 8th November, 2019


Westfield Consulting Limited - Our client, a Fintech organization is looking for qualified candidate to build and preserve trusting relationships with customers in the position below: Job Title: Relationship Manager Location: Lagos Job Description

  • She/he will be responsible for designing ways and strategy to outperform our competition and maintain our company’s positive image
Requirements
  • At least 2 years of proven experience as a Client Relationship Manager in a financial organization preferably a fintech or commercial Banks
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Excellent communication skills
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • B.Sc /BA in Business Administration or similar field
Responsibilities
  • Building positive relationships with customers
  • Assisting with generating new business
  • Identifying opportunities for greater profits
  • Understand customer needs and develop plans to address them
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors
Compensation and Benefits
  • Salary: N100,000 - N140,000/Month
  • HMO
  • Pension
Application Closing Date 31st December, 2019. How to Apply Interested and qualified candidates should send their Applications to: [email protected] using the "Job title" as subject of the email.