Relationship Officer, Corporate and Commercial Banking at First City Monument Bank Limited (FCMB)

First City Monument Bank Limited (FCMB) is a full-service banking group in Nigeria that offers retail, corporate, and investment banking services to large corporations, small and medium enterprises, and individuals. Established in 1977, FCMB was the first bank in Nigeria to be founded without government or foreign support. It is committed to serving the interests of its shareholders, customers, staff, and the community.

We are recruiting to fill the position below:

Job Title: Relationship Officer, Corporate and Commercial Banking

Location: Lagos

Responsibilities

• Prospect and sign on new relationships.
• Mobilse liabilities (low cost deposits as well as tenured deposits)
• Create quality risk assets from these relationships
• Mobilization of profitable transactions that impact on the income of the team (FX, LCs, etc)
• Ensure customer expectations are exceeded making the Bank the first choice in the provision of financial services
• Proactively attend to customer needs at they may arise daily.
• Assist customers to carry out transactions (and carry out on their behalf where required) with the use of the various channels available.

Required Competencies
Professional Competencies:
Core:

• Product Knowledge - Negotiation - Communication - Understanding of CBN Monetary Policies - Credit Risk Management - Trade Finance and Documentary Credit/Collections - Credit Analysis

Non-Core:

• Budgeting and Budgetary Control - Cost Management

Behavioural Competencies:

• Interpersonal relations - Initiative - Analytical ability - Decision quality & Problems

Organisational Competencies:

• Attention to Detail - FCMB Ethics & Values - Continuous Learning - Drive for Results

Key Performance Indicators
Financial:

• Income
• FX Volume
• Low Cost deposit volume

Customer:

• Net Promoter Score

People:

• Staff Training & Development

Process:

• Asset volume
• Share of wallet size of customers
• Customer Acquisition &
• Collection Volume

Risk:

• Risk Control Index
• 2 - 7 years experience in bank sales with relevant University degree(s)

How to Apply
Interested and qualified candidates should:
Click here to apply