Sales & Customer Engagement Manager at Vitalvida Limited
Vitalvida Limited - We provide you with an excellent eCommerce experience as our clients satisfaction matters a lot to us. We have an amazing combination of Products on our various websites that are tailored to meet your needs.
We are recruiting to fill the position below:
Job Title: Sales & Customer Engagement Manager
Location: Lagos Island, Lagos
Employment Type: Full-time
- Handle outgoing calls to sell products to prospective customers or clients
- Using scripts to provide information about product’s features, prices etc. and present their benefits
- Obtain client information such as name, email address, delivery address, and entering orders into CRM.
- Influences potential customers to buy products and merchandise by following a prepared sales talk to give product information and price quotations
- Keep records of customer orders, funnel process, inventory, proof of payment with each logistics partner
- Ensure the correct products are delivered to clients promptly.
- Follow up with customer to ensure sales target, follow up with logistics partner so that delivery of products and remittance is done on schedule and on time
- Meeting monthly and quarterly sales goals.
- Deal and resolve any customer complaints
- Handle customer orders, provide appropriate solutions and upsell other products within the time limits;
- Engage prospective leads via Whatsapp, Email, and Calls to follow-up and other social media platforms until the deal is closed.
- Interested candidates should possess a Bachelor's Degree, HND or OND with 2 - 3 years of experience.
- Experience in sales and providing solutions based on clients' needs.
- Must possess excellent communication and phone skills, patience, a persuasive and persistent nature, and great typing skills
- Ability to multitask
- Ability to be flexible and creative in dealing with customers.
N800,000 - N1,000,000 annually.
How to Apply
Interested and qualified candidates should:
Click Here to apply
Application Deadline 30th December, 2021.