Standard Chartered Bank Job in Lagos for an Assistant Relationship Manager.

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Standard Chartered Bank is recruiting to fill the position below:

Job Title: Assistant Relationship Manager

Job ID: 504397
Location: Lagos
Job Function: Commercial Banking
Regular/Temporary: Permanent

Requirements
Sales and Relationship Management:

• Primarily responsible for providing direct sales support on post origination activities like documentation, reactivation and unflagging of account etc by engaging with client, Ops, legal, compliance.
• Active engagement with client and also with the product partners to ensure high level of utilization of regular limits
• Answer client enquiries and address complaints either by directly following up on issues or referring them to the appropriate parties. Own the problems/issues and ensure that they are resolved satisfactorily.

• Track past dues and excesses in the portfolio meticulously and ensure they are regularized on time. Any exceptions to be highlighted to Credit Monitoring and RM.
• Ensure all necessary approvals are sought to ensure prompt release of trade offerings/excesses for faster TAT on trade transactions.
• Work with the CDD team to ensure e-CDDs are created and renewed on time.
• Work with the Relationship Manager on ensuring all documentations for approvals are in place for Limits loaded properly to ensure faster execution of the transaction.
• Work in partnership with stake holders CBMS/ Trade/ CRM to ensure LC documentation are adequate for bidding and ensure funds are adequate in customers account

• Ensure account segmentation/arm codes are maintained on all the banking systems to enable accurate reporting.
• Cheque confirmations ensure clearing cheques are processed, and follow up on all customer instructions/requests.
• Ensure day to day running of accounts, monitoring facility accounts to ensure they are flagged.