Jobs

Tellers - IT Support Officer in a Financial Institution


Tribest Corporate Support Limited - Our client, a Financial Institution, is recruiting to fill the position below:

 

 

Job Title: Teller - IT Support Officer

Locations: Abuja (FCT), Edo, Imo and Lagos
Employment Type: Full-time
Industry: Financial Institution

Job Duties and Responsibilities

  • Takes responsibility for understanding client requirements and coordination of the fulfillment of those requirements.
  • Provide input into the IT service continuity, planning process and support plan implementation.
  • Work with systems development teams to create a business readiness plan and coordinate project transition to production for the organisation.
  • Monitor IT service deliveryand generate reports / dashboards.
  • Execute efficient desktop support services in line with approved procedure.
  • Initiate, monitor actions to investigate and resolve problems affecting end-user IT services across all department.
  • Manage IT-Business communication in a way to promote both operational and innovation initiatives of IT and keep customers informed of all services provided.
  • Evaluate, analyse and provide feedback on end-user experience with the use of deployed IT solutions / services provided.
  • Manage the installation and decommissioning of end-user applications and hardware devices.
  • Contribute to IT service availability by coordinating field support/diagnostics across given areas or locations.
  • Manage external hardware, devices and systems of end-user e.g. PC, Printer, ATM / POS, etc.
  • Perform other duties as may be assigned.

Requirements & Qualifications

  • Candidate must have B.Sc / HND in Computing Science, Engineering, Information Technology Science or any other related.
  • Must be below 27 years old and completed NYSC.
  • Strong knowledge of IT Services and Information Systems process and components.
  • IT and Information systems certification will be an added advantage.
  • A team player with passion for solving IT related challenge.
  • Minimum of 1 - 2 years of work experience.
  • Excellent communication skills (verbal and written).

Core Skills / Competencies:

  • The ideal candidate should have strong service desk skills.
  • Strong knowledge of Client/ Customers Services Engagement.
  • Ability to take responsibility and execute task.
  • Strong network support skills and system configuration.
  • Candidate must have knowledge of porting and software Integration.
  • Ability to handle system installation and decommissioning across department and locations.
  • Excellent knowledge on system information security.
  • Excellent data management skill.
  • Ability to solve problem.
  • Posses good knowledge of application support and IT operations.

Salary and Benefits

  • N75,000 - N80,000 Monthly.
  • Pension, HMO, Leave etc.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline  31st November, 2021.


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