User Experience Analyst at AXA Mansard

AXA Mansard is one of the foremost Financial Institutions in Nigeria that has been offering world class financial services over the years.

We are recruiting to fill the position below:

Job Title: User Experience Analyst

Location: Lagos

Job Description

• The User Experience (UX) Analyst has a strong interest and capabilities in the research and design of engaging and innovative user experiences.
• S/he excels at providing both highly analytical as well as highly creative ideas to a Customer Experience engagement and has extensive experience in a fast paced and innovative development environment.

Responsibilities

• Implements strategies to maximize user experience in the online space
• Perform routine reviews and monitor the performance of all digital platform to ensure optimization of customer experience
• Ensure prompt processing and delivery of policy documents within the company’s turnaround time
• Design user flows and processes across the digital platforms for excellent user experience
• Work with Product Development team to create new products and modify existing products for online customers.

Requirements

• Relevant first degree in Marketing, Computer Science or any related course.
• Minimum 2 years’ work experience in conducting UX analysis for software, web applications which leverage emergent technologies, consumer electronics and/or mobile devices.

Required Skills and Competencies:

• The willingness to keep up to date with new techniques in a rapidly changing profession.
• A fair understanding of user-centred design and testing methodologies, subsystems, and usability and accessibility concerns.
• A clear understanding of the importance of user-centred design.
• Effective communication skills to liaise with team members and clients to ensure that high quality end-user designs meet customer requirements.
• An open, flexible and adaptable mind-set to cope with a rapidly changing set of tasks in an area of emerging, new technologies.

How to Apply
Interested and qualified candidates should:
Click here to apply