Wartsila Marine and Power Services Nigeria Limited Job for a Field Service Manager

Wartsila Marine and Power Services Nigeria Limited, a global leader in complete lifecycle power solutions for the Marine and Energy Markets, is seeking to recruit dynamic and creative thinkers with a passion for high-performance and professionalism to fill the position of:


Job Title: Field Service Manager

Location: Nigeria

Position Description

• Plan and manage FS works execution/activities,
• Forward all job costing including manpower and spare to the account handler:
  • Approving working hours, leaves, travel bills, overtime, local /international travel requests, timesheets, parts withdrawal, parts surveys, work reports, purchase requisitions, invoices, vehicle requests, delivery order,
  • Prepare budget and monitors the department's costs
• Ensure effective use of manpower including contractors in the workshop or site works
• Provides Report to superiors all business and strategic issues

• Lead, coach, mentor & manage the team effectively
• Ensure FS & WS processes are continuously updated and implemented in all relevant sites
• Provide timely monthly high level report to GM-Services & Services Sales
• Strive to enhance team spirit and a high performance culture
• Provide staff with adequate equipment, tools and kits
• Professional Workshop layout
• Record, maintenance and inspection of equipment & tools
• Calibration records for workshop
• Representation Field Service in meetings and events
• Update and maintain exchange component stock
• Demonstrate commitment to OH&S, Environmental & Quality Systems and actively participate in Wartsila initiatives
• Be a team player: support colleagues and superiors, share information, contribute to a friendly work atmosphere
• Continuously improve motivation and results of the team
• Ensure jobs are coordinated and executed to full customer satisfaction, both internal and external
• Establish mid and long term resource planning & training programmes for staff
• Implement effective procedures ensuring job margins are monitored whilst in progress and invoices are sent out immediately on job completion
• Timely preparation of field service quotations to internal requests
• Smooth cooperation with Services Sales organization and other business units

• Communication skills and Customer relations
• Cooperative skills
• Cost effectiveness
• Culture knowledge
• Financial knowledge
• Local labour laws
• Meeting facilitation
• Negotiation skills
• OpExS (Quality, Safety and environment)
• Organising skills
• Teamwork skills
• Training skills
• Wartsila knowledge (Corporation, Division, Business process / Division process)
• IM_Tools: PC (desk tops/lap tops)
• Utilise IM applications and IM tools
• Presentation skills
• Reporting skills
• Representation and etiquette
• Self Management

• Language: English
• Bachelor's degree in Mechanical or Electrical Engineering
• Operation and maintenance knowledge3
• Technical problem solving skills,
• FS jobs management
• In - situ machining knowledge
• Minimum ten (10) years experience with diesel power engines and 2-stroke engines
• Propulsion equipment knowledge
• Auxiliary system knowledge
• Control and automation system knowledge