Medical Support Assistant Duties & Responsibilities

The role and function of a Medical Support Assistant includes the following duties and responsibilities:

Answering phone calls and emails and delivering messages to staff members.
Greeting patients and visitors, answering basic questions, and directing them to the correct departments.
Maintaining patient records and updating their medical data, both manually and electronically.
Organizing the paperwork and opening files for new patients.
Recording Doctors' orders regarding patient care and scheduling the appointments.
Tracking inventory and ordering supplies.
Maintaining employee timesheets and attendance records.
Verifying patients' insurance information.
Assisting Doctors with patient examinations, as needed.
Collecting and documenting patients' basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.

Note that this is not an exhaustive list of Medical Support Assistant duties and responsibilities. Job functions for specific Medical Support Assistant roles may vary, depending on the industry and type of employer.

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