Private Branch Exchange (PBX) Operators answer and direct calls using PBX phone systems. Their responsibilities include connecting internal phone users, enabling the use of external phone lines, and directing external calls to relevant departments. They may work at businesses, public or healthcare facilities, or in the hospitality industry.
Whether you're a job seeker preparing to be interviewed for the role of PBX Operator or an employer preparing to interview candidates for PBX Operator position, these PBX Operator interview questions will help you prepare yourself for the job interview session.
Below are a list of some skill-based PBX Operator interview questions.
Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.
Below are some common questions you'd expect during PBX Operator interviews. Click on each question to see how to answer them.
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