Jobs

Graduate Customer Service Representatives Jobs at System Waves Technologies

Nov 2, 2015, 11:22 AM

System Waves Technologies is hiring Graduate Customer Service Representatives
System Waves Technologies is a subsidiary of Superstakers Entertainment Company. System Waves Technologies is an information and Communications Technology (ICT) firm located in the heart of Lagos, Nigeria.

Job Title: Customer Service Representatives

Job description

Greet customers warmly and ascertain problem or reason for calling.
Inform customer of deals and promotions.
Advise on company information.
Use telephones to reach out to customers.
Close out or open call records.
Handle changes in policies or renewals.
Work with customer service manager to ensure proper customer service is being delivered.
Compile reports on overall customer satisfaction.
Suggest solutions when a product malfunctions.
Place or cancel orders.

Requirements

A degree/HND in English Language, Mass communication, Literature-in-English, Journalism, History and International Relation or any other related course of study
A minimum of 1yr working experience
Must be resident in Lagos

Desired skills

Good communication skill
Problem solving skill
Understanding
Good interpersonal Relation skill
Patience

How to Apply

All qualified applicants should send their resumes and applications to [email protected]

Customer Service job vacancies in Nigeria

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