Job For Customer Service Personnel In A Reputable Customer Service Organization

A reputable Customer Service Organisation in Lagos is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Service Personnel
Location: Lagos
Job Description:
  • The key mission is to give first level satisfaction to our customers by building and sustaining a positive impression via exceptional service delivery.
Responsibilities:
  • Efficient collation of customers information.
  • Professionally resolve customers requests, queries and complaints promptly via phone, mail & social media.
  • Build and maintain an excellent relationship with customers via proactive and interactive communication.
  • Assisting customers with placement of orders, refunds or exchanges.
Requirements:
  • Exceptional customer handling skills.
  • Excellent analytical skills with the capacity to initiate strategies and measurable implementation.
  • Effective oral communication skills.
  • ICT skilled personnels with the ability to utilise Microsoft tools.
  • Minimum qualification of HND degree in any discipline.
How To Apply
Interested and qualified candidates should forward their resume in PDF or MS Word format to the HR personnel via hr_phoenixservices@outlook.com using the job position as the subject of the application.
Application Deadline 17th August, 2018
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