Job For Customer Service Personnel In A Reputable Customer Service Organization

A reputable Customer Service Organisation in Lagos is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Service Personnel
Location: Lagos
Job Description:
  • The key mission is to give first level satisfaction to our customers by building and sustaining a positive impression via exceptional service delivery.
  • Efficient collation of customers information.
  • Professionally resolve customers requests, queries and complaints promptly via phone, mail & social media.
  • Build and maintain an excellent relationship with customers via proactive and interactive communication.
  • Assisting customers with placement of orders, refunds or exchanges.
  • Exceptional customer handling skills.
  • Excellent analytical skills with the capacity to initiate strategies and measurable implementation.
  • Effective oral communication skills.
  • ICT skilled personnels with the ability to utilise Microsoft tools.
  • Minimum qualification of HND degree in any discipline.
How To Apply
Interested and qualified candidates should forward their resume in PDF or MS Word format to the HR personnel via [email protected] using the job position as the subject of the application.
Application Deadline 17th August, 2018

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