A reputable Customer Service Organisation in Lagos is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Service Personnel
- The key mission is to give first level satisfaction to our customers by building and sustaining a positive impression via exceptional service delivery.
- Efficient collation of customers information.
- Professionally resolve customers requests, queries and complaints promptly via phone, mail & social media.
- Build and maintain an excellent relationship with customers via proactive and interactive communication.
- Assisting customers with placement of orders, refunds or exchanges.
- Exceptional customer handling skills.
- Excellent analytical skills with the capacity to initiate strategies and measurable implementation.
- Effective oral communication skills.
- ICT skilled personnels with the ability to utilise Microsoft tools.
- Minimum qualification of HND degree in any discipline.
How To Apply
Interested and qualified candidates should forward their resume in PDF or MS Word format to the HR personnel via [email protected]
using the job position as the subject of the application.
Application Deadline 17th August, 2018