Job Title: Customer Service Representative
Location: Lagos

Representative Job Duties

• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Skills and Qualifications

• Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Analyzing Information.
• Minimum of OND/B.Sc.in Business Management.

Application Deadline 30th May, 2019.