Job Title: Customer Service Representative
Representative Job Duties
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Skills and Qualifications
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Analyzing Information.
- Minimum of OND/B.Sc.in Business Management.
How To Apply
Interested and qualified candidates should forward their CV to: email@example.com
Application Deadline 30th May, 2019.