Billing Clerk Duties & Responsibilities

The role and function of a Billing Clerk includes the following duties and responsibilities:

  • Creating and issuing invoices to customers.
  • Processing credit memos.
  • Preparing account statements for customers.
  • Following up on outstanding payments and answering customer queries.
  • Monitoring all payments and preparing monthly billing reports.
  • Managing account balances and resolving inconsistencies.
  • Assisting the accounting department with the preparation of financial reports.
  • Updating accounting records with issued invoices, processed payments, new balances, and customer contact information.

Note that this is not an exhaustive list of Billing Clerk duties and responsibilities. Job functions for specific Billing Clerk roles may vary, depending on the industry and type of employer.


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