The role and function of a Call Center Manager includes the following duties and responsibilities:
Note that this is not an exhaustive list of Call Center Manager duties and responsibilities. Job functions for specific Call Center Manager roles may vary, depending on the industry and type of employer.
Call Center Executive job description
Customer Service Specialist job description
Customer Support Manager job description
Customer Relationship Manager job description
Guest Relations Manager job description
Customer Service Executive job description
Contact Centre Agent job description
Customer Experience Officer job description
Help Desk Specialist job description
Customer Service Representative job description
Customer Service Coordinator job description
Customer Service Supervisor job description
IT Help Desk Technician job description
Help Desk Manager job description
Customer Success Manager job description
Customer Service Associate job description
Front Desk Representative job description
Customer Care Executive job description