CCTV Operator Duties & Responsibilities

The role and function of a CCTV Operator includes the following duties and responsibilities:

Operating and monitoring all surveillance security systems/cameras within the Control Centre in an efficient manner and in compliance with the operating procedures, legislation and best practice.
Recording all events, incidents and actions taken in a clear, legible and accurate written format.
To maintain a secure system for providing data in accordance with the regulations and also to ensure the security of the control room and equipment is maintained at all times and to report equipment failure to the Chief Security Officer or Management.
Providing efficient and courteous radio and telephone answering service and deal efficiently with all enquiries.
Liaising with the security agencies and members of staff to ensure the appropriate use of the CCTV system and to include all evidential records and witness statements to a standard acceptable to the rules of evidence.

Note that this is not an exhaustive list of CCTV Operator duties and responsibilities. Job functions for specific CCTV Operator roles may vary, depending on the industry and type of employer.

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