Contact Tracer Duties & Responsibilities

The role and function of a Contact Tracer includes the following duties and responsibilities:

Coordinating contact tracing efforts with Supervisors and Case Investigators.
Conducting interviews in a professional manner that reflects emotional and cultural awareness.
Collecting and recording accurate information using Customer Relationship Management (CRM) software.
Calling newly diagnosed patients to trace individuals they had contact with and determining exposure.
Interviewing traced contacts, assessing symptoms, and referring them for testing.
Providing contacts with regulated information on isolation and quarantine procedures.
Collaborating with designated local authorities in supporting the isolation and quarantine of individuals.
Maintaining ongoing virtual communication to monitor symptoms.
Facilitating health checks and test, as well as referring contacts to available community resources.
Complying to all Health Department regulations, including those aimed at protecting personal information.

Note that this is not an exhaustive list of Contact Tracer duties and responsibilities. Job functions for specific Contact Tracer roles may vary, depending on the industry and type of employer.

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