Contact Tracer job description

Job description of a Contact Tracer

Contact Tracers identify members of the public who were exposed to patients diagnosed with infectious diseases. They call patients who contracted infectious diseases, establish which individuals those patients had contact with, and initiate isolation protocols to limit further disease transmission.

This Contact Tracer job description example includes the list of most important Contact Tracer duties and responsibilities as shown below. It can be modified to fit the specific Contact Tracer profile you're trying to fill as a recruiter or job seeker.

Contact Tracer Duties and Responsibilities

Contact Tracer job description should contain a variety of functions and roles including:

Coordinating contact tracing efforts with Supervisors and Case Investigators.
Conducting interviews in a professional manner that reflects emotional and cultural awareness.
Collecting and recording accurate information using Customer Relationship Management (CRM) software.
Calling newly diagnosed patients to trace individuals they had contact with and determining exposure.
Interviewing traced contacts, assessing symptoms, and referring them for testing.
Providing contacts with regulated information on isolation and quarantine procedures.
Collaborating with designated local authorities in supporting the isolation and quarantine of individuals.
Maintaining ongoing virtual communication to monitor symptoms.
Facilitating health checks and test, as well as referring contacts to available community resources.
Complying to all Health Department regulations, including those aimed at protecting personal information.

Contact Tracer Requirements / Skills / Qualifications

Contact Tracer job description should include these common skills and qualifications:

High School Diploma or GED.
College-level education preferred.
Proficiency in CRM software, such as HubSpot and Zoho.
Advanced ability to coordinate efforts, facilitate intervention, and maintain records.
Exceptional organizational skills and sound judgment.
Excellent interpersonal skills to assist distressed individuals from different cultural backgrounds.
Advanced proficiency in English, additional languages would be advantageous.
Access to a telephone, computer, and reliable internet connection.
Proficiency in MS Word, Excel, and Outlook Express, as well as data entry.
Ability to comply with regulations and communicate official information in an appropriate manner.

As a hiring manager, recruiting an ideal Contact Tracer starts with crafting a good job description. Use this Contact Tracer job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Contact Tracer may also reference it in preparation for the interview.

Contact Tracer Job Description

Job description of a Contact Tracer

Contact Tracer Duties and Responsibilities

Contact Tracer Requirements / Skills / Qualifications

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