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Benefits Officer at African Union (AU)

The African Union (AU) is a continental body consisting of the 55 member states that make up the countries of the African Continent. It was officially launched in 2002 as a successor to the Organization of African Unity (OAU, 1963-1999). We are an Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.

We are recruiting to fill the position below:


Job Title: Benefits Officer

Requisition ID: 1572
Location: Addis Ababa, Ethiopia
Directorate / Department: Human Resources Management
Division: HR Shared Services
Job Grade: P2
Contract Type: Regular
Reports to: Senior Salary and Benefits Officer

Purpose of Job

  • To provide technical support for the administration of all staff benefits as well as any other staff welfare related issues.

Main Functions

  • Provides technical support in the overall administration of staff benefits
  • Provides support in following up on the activities of the division, including monitoring and evaluating progress made in line with a predefined strategic plan.
  • Maintains profile of staff benefits matters and recommend new and expand on existing policy areas for planned research on the area
  • Participates in the organisation of relevant meetings, congresses and conferences with stakeholders.
  • Engages with relevant mid-level stakeholders and develop working relationships.
  • Supports the promotion of the activities of the Division including preparing leaflets, guidelines and fact sheets.
  • Produces draft reports and participate in the preparation of budget and work programmes related to the functioning of the Unit/Division
  • Provides technical support to internal and external stakeholders.
  • Provides support in setting the overall research direction of a relevant policy area.
  • Contributes in timely generation and analyzing accurate reports for the respective Unit/Division and AU’s internal use.
  • Coordinates the delegation and execution of defined research areas.

Specific Responsibilities

  • Provides support in evaluation of pension and insurance schemes to ensure value for money services as well as competitiveness of proposed scheme in comparison to the current market.
  • Provides support in the promotion of awareness of pension and its regulations;
  • Provide support in the development and review of staff benefits related policies.
  • Updates information of staff dependents for eventual child and spouse allowances where applicable while ensuring accuracy of information;
  • Verifies eligibility and authenticity of educational claims documents including invoices/receipts
  • Processes medical claims in liaison with Medical Services and Finance for timely refund
  • Ensures quarterly updates of staff beneficiaries;
  • Processes and liaises with Finance for the payment of staff entitlements upon separation.
  • Ensures insurance coverage for all AUC Assets in liaison with Operations Support Services.
  • Enrols eligible staff to the AU Pension Scheme, Medical and Life Group insurance schemes;
  • Updates the staff pension contribution on monthly basis including changes in contributions in the in-house developed application
  • Processes home leave for eligible staff members and their eligible dependents while ensuring effective customer service;

Academic Requirements and Relevant Experience

  • Bachelor's Degree in Human Resources Management, Business or Public Administration, Finance or related fields with 5 years of progressively experience in staff benefits administration in similar international organization.


  • Master’s Degree are required to have 2 years of progressive experience in indicated fields.
  • Experience processing staff benefits in a large similar international organization with a large employee base is mandatory;

Required Skills:

  • Management and supervisory skills
  • Planning and organizational skills
  • Ability to use Microsoft Office suite and AU computing systems
  • Inter-personal and customer/ client service skills
  • Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic or Spanish) and fluency in another AU language(s) is an added advantage.
  • Ability to work in teams and in a multi-cultural setting
  • Communication and report writing skills
  • Knowledge and working understating of AU policies, standards and systems


  • Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.

Leadership Competencies

  • Change Management.
  • Managing Risk.

Core Competencies:

  • Teamwork and Collaboration
  • Accountability awareness and Compliance
  • Learning Orientation
  • Communicating with Influence

Functional Competencies:

  • Analytical Thinking and Problem Solving
  • Job Knowledge and information sharing
  • Drive for Result
  • Continuous Improvement Focus.

Tenure Of Appointment

  • The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

Indicative basic salary of US$ 31,073.00 (P2 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), a Housing allowance of US$ 22,932.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.


How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  6th January, 2023.


  • Only candidates who have met all the requirements of the post and have been selected for an interview will be contacted.
  • Only applications registered online with a complete curriculum vitae (CV) attached will be considered. 
  • The Africa Union is an equal opportunity employer and female candidates are strongly encouraged to apply.

Gender Mainstreaming:

  • The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply

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