Jobs

Call Center Agent at Interra Networks Limited

Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.

We are recruiting to fill the position below: Job Title: Call Center Agent Location: Abuja

Requirements

Good data entry and typing skills.
Knowledge of administration and clerical processes.
Excellent communication and presentation skills
Ability to understand individual differences.
Problem-solving skills.
Should be able to work Mondays to Saturdays and at any other time as required.
Proficiency in driving Sales will be an added advantage.
S/he must have a good understanding of English and Hausa Languages.
Must be able to read, speak and write the English language fluently.
Must be able to read, Hausa language fluently.
Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls.
Proficient in usage of Microsoft packages.
Knowledge of customer service telephony and technology.
Some experience in a call center or customer service environment.

Key Competencies:

Attention to detail.
Good Judgment skills.
Teamwork.
Stress tolerance.
Time management skills.
Persuasion skills.
Verbal and written communication skills.
Listening skills.
Problems analysis and problem-solving skills.
Customer Service Orientation.
Organization skills.

How to Apply Interested and qualified candidates should: Click here to apply

Application Deadline 31st March, 2020.

Abuja

Abuja job vacancies in Nigeria

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