Career Openings at Workplace Centre Limited

The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organization that adds significant value to our clients and society.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Locations: Ogun (Sagamu) & Rivers (Port Harcourt)

Key Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Educational Qualification

• A Bachelor’s degree or HND in Business Administration, or a related field

Experience:

• 2 years professional experience in similar capacity
• Must be a Female

Job Title: Sales Officer / Marketer

Locations: Alimosho & Ikorodu Area - Lagos

Key Responsibilities

• Prospect and qualify new sales leads
• Schedule meetings and presentations with prospects
• Create, plan, and deliever presentations on company products
• Track all sales activities in company CRM system and keep current by udpating account information regularly
• Communicate customer and prospect product pain points to appropriate departments
• Maintain a well-developed pipeline of prospects
• Develop strong, ongoing relationships with prospects and customers
• Meet and/or exceed quotas
• Coordinate with other team members and departments to optimize the sales effort

Job Requirements

• Bachelor's degree in Business, Marketing, Communications, or related field
• 2-4 years of sales experience
• Proven ability to meet and exceed sales quotas
• Proven track record of successfully managing customer relationships
• Excellent interpersonal skills
• Highly self-motivated
• Strong verbal and written communication skills
• Proficient in Microsoft Office
• Working knowledge of CRM systems

Job Title: Personal Assistant (Pharmaceutical)

Location: Egbeda, Lagos

Job Description

• We are searching for suitable candidate to fill the role of a Personal Assistant. The candidate must be passionate, experienced and ready to give her best

Key Responsibilities

• Act as the point of contact between the manager and internal/external clients
• Screen and direct phone calls and distribute correspondence
• Handle requests and queries appropriately
• Manage diary and schedule meetings and appointments
• Prepare reports and documentation for meetings and appointments
• Devise and maintain office filing system
• Assist with other ad-hoc administrative and project requirements as needed
• Respond accurately to internal and external information requests
• Schedule and coordinate appointments and meetings

Job Requirements

• B.Sc. / HND any related discipline
• Proven work experience as a personal assistant at least 1-3 years
• Knowledge of office management systems and procedures
• MS Office and English proficiency
• Outstanding organizational and time management skills
• Up-to-date with latest office gadgets and applications
• Ability to multitask and prioritize daily workload
• Excellent verbal and written communications skills
• Discretion and confidentiality

Job Title: Logistics Coordination Superintendent

Locations: Apapa, Lagos

Key Responsibilities

• Overseeing all supply chain operations.
• Organizing and managing inventory, storage, and transportation.
• Analyzing and optimizing logistical procedures.
• Reviewing, preparing, and routing purchase orders.
• Ensuring the safe and timely pick-up and delivery of shipments.
• Monitoring shipments, costs, timelines, and productivity.
• Addressing and resolving shipment and inventory issues.
• Liaising and negotiating with suppliers and retailers.
• Answering customer queries.
• Other duties as assigned.

Key Performance Indicators / Scorecard

• Perfect Order Measure Fulfilment
• Customer Order Cycle Time
• Fulfilment of Service Levels
• Operational Losses
• Training Attendance
• Compliance with HSSE
• Core Values
• Disciplinary Action

Educational Qualification

• A Bachelor's degree or HND in Business Administration, Supply Chain Management or a related field

Experience:

• 4 years professional experience in similar capacity

Behavioural Competencies:

• Teamwork and Collaboration
• Problem Solving
• Interpersonal Relations
• Time Management
• Oral and Written Communication

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the "Role and Location" as the subject of the e-mail.

Application Deadline 30th April, 2021.