Case Manager at Development Exchange Centre (DEC)

Development Exchange Centre (DEC) is a Non-Governmental Organisation that is non-partisan, non-profit, and established in 1987. It is Incorporated by Trust with the Corporate Affairs Commission (CAC)- (IT/Cert: 10826). The organization has an overarching mandate of providing socio-economic development services to women, groups, communities, and NGOs[1]. DEC’s Head Office is in Bauchi State, and it is currently operational in all Northern States of Nigeria including FCT, Enugu, and Cross Rivers States, with a staff strength of 868 permanent employees. DEC’s socio-economic enhancement programs cut across several sectors that touch the basic fabric of its target beneficiaries and include education, health, economic/livelihoods, water/environment, good governance & peacebuilding, and microfinance.

We are recruiting to fill the position below:

Job Title: Case Manager

Locations: Bauchi and Nasarawa
Employment Type: Full Time

Purpose of the Role

• Case Managers are responsible for coordinating support and services for individuals (beneficiaries) who need help such as pregnant women, nursing mothers, adolescent girls, and malnourished children.
• Their main job is to identify needs, connect people to appropriate services, and follow up to make sure they get the help they need.
• Increase access to and consumption of healthy diets among household members, particularly women of reproductive age and children under 15.
•  Increase resilience of households to price shocks and economic stresses that impact nutritional outcomes
•  Increase resilience of households to climate change-related shocks that impact their nutritional outcomes.

Key Responsibilities

• Identifies People Who Need Help (malnourished children, pregnant women not attending antenatal care, survivors of gender-based violence, families with food insecurity or medical needs) with Nutrition Champions and Health Workers.
• Assesses the needs of vulnerable groups by interviewing people or families to understand their health conditions, nutrition status, social support, economic challenges, gender and protection risks.
• Visits or calls clients regularly to monitor progress, ensures they are receiving services and adjusts the care plan if needed.
• Conducts community stakeholders’ engagement across implementing communities.
• Works closely with National Populations Commission to facilitate birth registrations for children under 5.
• Engages with Primary Health Care focal person to coordinate linkages between community led initiatives and the facilities.
• Develops a plan of action linking vulnerable people to a health facility, enrolling children in a feeding program, referring to psychosocial supportandconnecting families to food support or livelihood services.
• Acts as a bridge between communities and service providers by referring clients to the right facilities, helping them understand what services are available and making sure they can access the service (e.g., arranging transport).
• Participates in monthly review meetings with other Case Managers/Nutrition Champions.
•  Keeps detailed, confidential records for each client and prepares reports for their supervisors to help track the impact of the project.
• Works closely with Nutrition Champions, health workers, community volunteers, and local leaders to strengthen the support system around the clients.

Qualifications and Experience for the Position

• Diploma or Bachelor’s Degree in Health Sciences, Social Work, Nutrition, Nursing, Public Health, or a related field.
• Experience working in humanitarian or development settings.
• Strong interpersonal, communication, and data management skills.
• Fluency in English and the local language(s) spoken in the areas of implementation.
• Previous Case Management experience for health, nutrition interventions.
• Minimum of 1–2 years of experience in community-based programming or case management, preferably in nutrition or health projects.
• Good understanding of maternal and child nutrition and community health systems.

How to Apply
Interested and qualified candidates should send their resume / CV and cover letter in a single file (Word document or PDF format, as any other format would not be considered) to: [email protected] using the job title as the subject of the mail