Jobs

Contact Centre Agent at Septagus Consulting Nigeria Limited

Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients.

We are recruiting to fill the position below:



Job Title: Contact Centre Agent

Location: Lagos 
Employment Type: Full-time

Job Description 

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies.
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Contact Centre Agent" as the subject of the email.

 

Application Deadline 30th January, 2024.


Lagos State
Contact Centre Agent job vacancies in Nigeria
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