Customer Care Officer at ASA International

ASA International is one of the world's largest international microfinance institutions providing socially responsible loans to low income entrepreneurs across Asia and Africa.

We are recruiting to fill the position below:

Job Title: Customer Care Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Role Summary

• Serves as the primary contact point for customers, ensuring prompt, courteous, and effective support.

Key Responsibilities

• Handle customer inquiries, complaints, and requests
• Escalate unresolved issues appropriately
• Support customer onboarding and retention.
• Provide product and service information
• Log and track customer interactions

Requirements

• Interested candidates should possess an HND qualification with 2 - 4 years experience.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.

Note: Candidates can also drop a hard copy at any of our branches

Application Deadline  21st January, 2026.