Customer Care Officer at WECC Limited

WECC Limited was registered with the Corporate Affairs Commission on the 18th day of May 2016 as a limited liability Company. Starting the business from scratch, the company has grown to be a recognized leader in construction, renovation, and contracting services. While developing the business, the main focus is on one central theme - QUALITY.

We are recruiting to fill the position below:

Job Title: Customer Care Officer

Location: Lagos
Employment Type: Full-time

Job Description / Requirements

• Candidate must be Female
• Attending to customers online
• Taking orders on all our social media profiles
• Must be well grounded on social media (WhatsApp/Instagram/Facebook/Twitter)
• Must be bold and confident
• Ability to multi-task
• Solve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Ability to handle Company’s properties with care
• Must be very organised and maintaining a high level of confidentiality.
• Manage reception area, all documents and report issues promptly
• Must always dress smart, with sound communication skills (written and oral)
• Good Team player with Interpersonal skills
• Ability to take on challenges or handle any other related assignment to job functions
• Not more than 28 years of age as at December 2021.
• Must reside in the Mainland areas preferably (onikpan, maryland, ojota, somolu, yaba, palmgroove)
• Should have good Customer service and Management skills
• Excellent phone etiquette
• Promptness to work
• Must have an OND in any related field
• Must have completed NYSC
• Proficiency in the use of computer- Internet skills including emails, messaging, MS Office (word and excel)
• Minimum of 1 year work experience as a customer service personnel
• Responsible for keeping the office space clean and tidy
• Communicate courteously with clients, visitors and staff

Salary
N40,000 - N50,000 / month.

How to Apply
Interested  and qualified candidates should forward their Resume, Cover Letter and any relievant document via email to: [email protected] using the Job Title as the subject of the mail.

Application Deadline  11th January, 2021.