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Customer Care Service Representative at Raadaa Partners International Limited


Raadaa Partners International Limited - We are a Tech driven company that provides a wide range of tech services to our clients.

We are recruiting to fill the position below:



Job Title: Customer Care Service Representative

Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities
Your key resiponsibilities will be to:

  • Managelargeamounts of incoming phone calls
  • Generate sales leads
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service teamsales targets and call handling quotas

Requirements

  • Candidates should possess a Bachelor's Degree qualification with 1 year work experience.

 

 

How to Apply
Interested and qualified candidates should kindly send their CV to: careers@raadaa.com using the Job Title as the subject of the email

Application Deadline  9th December, 2021.


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