Customer Relationship Manager at Reposebay Human Resources Limited

Reposebay offers top-class HR consulting services as part of our dedication to helping businesses scale. We do this by providing invaluable expertise and guidance for Startups, SME’s and large corporations in order to assist in navigating complex human resources challenges.

We are recruiting to fill the position below:

Job Title: Customer Relationship Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Responsibilities

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.

Requirements

• A Bachelor's Degree in Administration or a related field.
• A minimum of 3 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Salary
N150,000 / month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  25th March, 2024.