Customer Service Officer at Trusted Choice Assets Limited

Trusted Choice Assets Ltd is a 21st century real estate company with her presence in different states of the federation. Our head office is at Ikeja Lagos State.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ogba, Ikeja - Lagos
Employment Type: Full-time

About the Role

• We are looking for a smart, organized, and proactive Customer Service Officer to join our team.
• The ideal candidate will be responsible for managing client interactions, handling enquiries, resolving issues, maintaining proper documentation, and ensuring clients have an excellent experience with our company.

Key Responsibilities

• Attend to walk-in and online client enquiries promptly and professionally
• Provide accurate information about our estates, products, and services
• Manage calls, emails, WhatsApp chats, and other enquiries
• Support the sales and marketing departments with client-related tasks
• Track and record customer feedback for improvement
• Ensure excellent customer experience at all touchpoints.
• Maintain and update customer databases and documentation
• Follow up with leads and ensure smooth communication flow to the sales team
• Handle client complaints and escalate unresolved issues

Requirements

• HND / BSc in any related field
• Customer-focused mindset
• Social media savvy
• Experience in customer service (real estate experience is an added advantage).
• Strong communication and interpersonal skills
• Good command of English (spoken and written)
• Ability to multitask and work under pressure

Salary & Benefits

• Salary: N100,000 Monthly.
• Competitive monthly salary
• Performance bonuses
• Career growth opportunities
• Friendly and supportive work environment.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email

Application Deadline  15th December, 2025.