Customer Service Representative in a Production and Manufacturing Company

Khenpro Global Services - Our client in the production and manufacturing sector is currently seeking to employ suitable candidates to contribute positively in the growth of the organization in the position below:

Job Title: Customer Service Representative
Locations: Festac, Ikeja, Ipaja, Lekki, Surulere, Oshodi - Lagos
Employment Type: Full-time

Job Description

• Preparing the Customer Service Guidelines.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.
• Solving all product or service related issues of the customers.
• Keeping a proper record of the customers.

Requirements

• HND / Bachelor's Degree with 1 - 3 years work experience
• Customer orientation and ability to adapt / respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title and preferred location as the subject of the mail

Application Deadline 30th November, 2021.