Jobs

Customer Service Representative in a Production and Manufacturing Company

Khenpro Global Services - Our client in the production and manufacturing sector is currently seeking to employ suitable candidates to contribute positively in the growth of the organization in the position below:

 

 

Job Title: Customer Service Representative
Locations: Festac, Ikeja, Ipaja, Lekki, Surulere, Oshodi - Lagos
Employment Type: Full-time

Job Description

  • Preparing the Customer Service Guidelines.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Solving all product or service related issues of the customers.
  • Keeping a proper record of the customers.

Requirements

  • HND / Bachelor's Degree with 1 - 3 years work experience
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices

 

 

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title and preferred location as the subject of the mail

Application Deadline 30th November, 2021.


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