Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Filmhouse Cinemas is a dynamic film exhibition company with a style that incorporates multifarious features, including state-of-the-art cinema technologies and luxurious dine-in cinema services; administered by a professional operations management.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Team Member)

Locations: Lagos & Port Harcourt, Rivers

Job Description
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:

• Selling box office tickets, responding to queries reservations and sales.
• Monitoring and maintaining cash flow, ensuring that there are no shortages.
• Ensuring that guests are well guided to entrance and exit into the cinema.
• Attend and participate in training sessions as required by managers and HR.
• Contribute to increasing concession revenues.
• Responsible in the arrangement and cleaning of designated areas.
• Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
• Participating in briefings and other meetings as requested by the cinema manager.

Qualifications

• The right candidate must have a minimum of OND from a recognized institution.
• Excellent customer skill.
• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.

Job knowledge:

• Customer Relation Skills
• Negotiation & Networking Skills
• Communication Skills
• Analytical skills.
• Personal Credibility
• Planning and Organizational Skills

How to Apply
Interested and qualified candidates should:
Click here to apply