Front Desk Administrative Assistant at Street Child

Street Child is a UK charity working to protect vulnerable children and improve access to education in some of the poorest communities in the world.  We work in Sierra Leone, Liberia and Nepal and since November 2016, Street Child has been involved in the Humanitarian response in North East Nigeria.

Street Child works in the fields of education, child protection and livelihoods, working to deliver sustainable solutions and create maximum impact. Our work combines counselling, family mediation, business support, school building, teacher training and child protection.  We were a key player in the Ebola crisis and led the global response for children orphaned by Ebola in Sierra Leone and Liberia. We deliver all our programmes through local partners and, since 2008, together we have built/renovated over 200 schools and are now helping to educate over 40,000 young people.

We are recruiting to fill the position below:

Job Title: Front Desk Administrative Assistant

Location: Abuja (FCT)
Employment Type: 24-month fixed term contract, Full Time
Department: Finance and Operations
Reports To: Senior Operations Officer
Working Hours: Monday to Thursday 8:30am - 5:15pm, Friday 8:30am - 1:30pm

About the Job

• The Front Desk and Admin Assistant will be responsible for handling front desk operations and supporting administrative tasks to ensure the smooth functioning of the Abuja office.
• The role requires excellent communication, organizational skills, and a proactive approach to problem-solving.

Key Responsibilities
Front Desk Management:

• Greet and assist visitors, ensuring a welcoming and professional environment.
• Handle incoming and outgoing correspondence, including letters, emails, and phone calls.
• Maintain a record of visitors and appointments.

Staff Coordination:

• Provide logistical support for travel arrangements, including booking transport and accommodation for staff.
• Assist HR in distributing communication and notices to staff members.
• Inter-phase with other operations colleagues in delivering a robust operational support.

Procurement Support:

• Assist with documentation and tracking of procurement processes, as needed.
• Maintain records of purchase requisitions and invoices.

Administrative Support:

• Manage office supplies and stationery, ensuring timely replenishment.
• Support the preparation of meetings, including setting up venues and ensuring required materials are available.
• Assist in maintaining and organizing physical and digital office records.

Premises Management:

• Ensure the reception area is clean and organized at all times.
• Report maintenance issues promptly to the Operations Manager.

Other Tasks:

• Support events and workshops organized by the Abuja office.
• Perform any other duties assigned by the supervisor to ensure office efficiency.

Requirements

• Minimum of B.Sc / BA in Administration, Business Management, or a related field.
• Completed Youth Service.
• At least 1 year of relevant experience in front desk management or office administration.
• Prior experience in an INGO setting is an added advantage.

Core values:

• Commitment to Street Child’s mission, vision, and values.
• We value high integrity, honesty, confidentiality and willingness to work in a flexible, dynamic, and challenging environment.
• Acceptance of diversity and inclusion as core principles.

Required Skills:

• Excellent Communication Skills: Fluent in English; strong verbal and written communication abilities.
• Customer Service Skills: Friendly and professional demeanour when interacting with visitors and staff.
• Team Player: Ability to work collaboratively within a team environment.
• Organizational Skills: Ability to manage multiple tasks and priorities efficiently.
• Proficiency in Microsoft Office Suite: Including Word, Excel, and PowerPoint.

How to Apply
Interested and qualified candidates should:
Click here to apply

Note

• Please submit your CV and a Cover Lletter outlining your suitability for the role. Applications will be reviewed on a rolling basis, and early application is encouraged.
• Disclaimer: Street Child welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. Street Child Nigeria does not charge any fees for recruitment and does not use any employment mediator. Any attempt at canvassing at any stage of the recruitment process will lead to direct disqualification and blacklisting