Graduate and Internship Opportunities at Microsoft Nigeria

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. 

At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential.

Applications are invited for the position below:

Job Title: Full-time Students & Recent Graduates: Technical Consulting & Client Success

Job number: 847837
Locations: Lagos-Nigeria, South Africa, Kenya, Morocco, Saudi Arabia, Egypt,Oman, Qatar
Travel: None
Profession: Sales
Role type: Individual Contributor
Employment type: Full-Time

Details

• Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.  

We are looking for candidates that have the following qualities:  

• Team Player: driving digital transformation with our customers is a team sport. We need teammates who can stay focused on our customers' satisfaction while operating in a highly-collaborative and global organization.
• Growth Mindset: your life is truly about learning-it-all. You approach every new piece of information, knowledge, and competency with curiosity. Ultimately, you're open to the ideas of others, where the success of others does not diminish your own.  
• Customer Obsessed: you learn about your customers and their businesses with a beginner's mind and then bring solutions that meet their needs.
• Diverse & Inclusive: You don't just value differences, you seek them out and invite them in.  

Applications to these opportunities are considered for all available roles including the one(s) described below, depending on education level and/or location. To be considered as a student or recent graduate, you should be within 12 months of graduation or graduated within the last 12 months.  

Customer Success Account Manager:

• Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.
• As a Customer Success Account Manager (CSAM), you are the primary customer facing role responsible for customer success through the management of program deliveries and strong customer relationships. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud technologies. You are front and center with our customers supporting their digital journey and empowering them to achieve more!

Responsibilities

• Customer Success Account Managers drive quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. ​
• You will partner with your customer and Account Team to prioritize and plan customer engagements and programs, driving outcomes to improve the health, performance, and business capabilities of the prioritized workloads. You will drive orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs. ​
• The CSAM also tracks, escalates, and plans for the remediation of technical blockers and provides engineering feedback to further our product and solutions, as appropriate.

Role-specific qualifications:

• Ability to deal with ambiguity, analytical problem solving, and leadership capability
• Demonstrated self-learner, seeks information about the underlying needs of customers, and builds customer/partner relationships
• Seeks opportunities to drive Microsoft Services business results by collaborating with multiple team member
• Product and technology expertise - A passion for technology and working with customer
• Need to be willing to travel 50-90% due to customer requirements for onsite service
• Travel may be reduced due to local or national public health and safety standards.

Qualifications

• Pursuing or within one year of graduation from a full time Bachelor’s or Master's degree
• Education background in computer science, computer engineering, IT, electrical engineering, IT & Business innovation or other related fields
• First practical experiences or internships in IT technology related fields
• Combining business acumen with technological experience
• Well developed communication, presentation as well as analytical and problem-solving skills
• Negotiation, customer service, and interpersonal skills
• Passion for technology
• Fluency in English and local language is required
• Full work authorization is required

Interested and qualified candidates should:
Click here to apply

Job Title: Full-time Students & Recent Graduate: Software Engineering

Job number: 878028
Location: Lagos-Nigeria
Travel: 0-25%
Profession: Engineering
Role type: Individual Contributor
Employment Type: Full-Time

Details

• Software engineers at Microsoft are passionate about building technologies that make the world a better place. At Microsoft, you will collaborate with others to solve problems and build some of the world's most advanced services and devices. Your efforts on the design, development, and testing of next-generation applications will have an impact on millions of people.
• To be considered for a position for students and recent graduates, you need to be enrolled full-time as a student within 12 months from graduation majoring in an applicable field or graduated within last 12 months majoring in an applicable field.  

Responsibilities

• Software engineers (SWEs) collaborate with a committed team to design, develop and test the next generation of technology solutions for millions of people.  
• Software engineers (SWEs) work with teammates to solve problems and build innovative software solutions. You are passionate about customers and product quality, and you provide technical guidance to Program Managers as they consider user needs and product requirements.  You will also be expected to demonstrate an ability to learn and adopt relevant new technologies, tools, methods and processes to leverage in your solutions.  
• As a SWE, you are dedicated to building software to empower every person and organization on the planet to achieve more.

Qualifications

• A Bachelor's, Master's, or PhD degree in Engineering, Computer Science or related field 12 months of graduation or graduated within the last 12 months.  
• A year or two of experience programming in C++, Java or other computer programming languages preferred.
• Ability to demonstrate understanding of algorithms, data structures and other systems architecture factors that affect code quality, performance and customer experience  
• Some experience building software outside of the classroom environment like an internship, hackathon, research project or related experience preferred
• Demonstrated skill in time management and completing software projects in a cooperative team environment

Interested and qualified candidates should:
Click here to apply

Title: Internship Student Recruitment 2020 - Software Engineering

Job number: 878071
Location: Lagos
Travel: 0-25 %
Profession: Engineering
Role type: Individual Contributor
Employment type: Internship

Job Description

• Software engineers at Microsoft are passionate about building technologies that make the world a better place. At Microsoft, you will collaborate with others to solve problems and build some of the world's most advanced services and devices.
• Your efforts on the design, development, and testing of next-generation applications will have an impact on millions of people.
• To be considered for an internship position, you need to be enrolled full-time as a student majoring in an applicable field. Currently we are looking for students with ultimate (final-meaning no further degree planned) BA/MA graduation date in 2022, available to take on summer internship* in 2021

Responsibilities

• Software engineers (SWEs) collaborate with a committed team to design, develop and test the next generation of technology solutions for millions of people
• Software engineers (SWEs) work with teammates to solve problems and build innovative software solutions. You are passionate about customers and product quality, and you provide technical guidance to Program Managers as they consider user needs and product requirements. 
• You will also be expected to demonstrate an ability to learn and adopt relevant new technologies, tools, methods and processes to leverage in your solutions.  
• As a SWE, you are dedicated to building software to empower every person and organization on the planet to achieve more. 

Duration:

• 12 weeks, summer internships 

Qualifications

• Currently pursuing bachelor's or master's  degree in engineering, computer science or related field with at least one semester/quarter/term remaining after internship.  
• A year or two of experience programming in C++, Java or other computer programming languages preferred. 
• Ability to demonstrate understanding of algorithms, data structures and other systems architecture factors that affect code quality, performance and customer experience  
• Some experience building software outside of the classroom environment like an internship, hackathon, research project or related experience preferred 
• Demonstrated skill in time management and completing software projects in a cooperative team environment 

Interested and qualified candidates should:
Click here to apply

Job Title: Intern Opportunities for Undergraduate Students: Technical Consulting & Client Success

Job number: 847861
Location: Lagos-Nigeria
Travel: None
Profession: Sales
Role type: Individual Contributor
Employment Type: Full-Time

Details
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world:

• As a service professional, you will be a strategic advisor to Microsoft’s enterprise customers and partners helping them optimize their business performance and be on the front line dedicated to solving their technical challenges. You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations. You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams.
• Do you want to work on a meaningful and impactful project and make a difference? Are you willing to learn from others and open to new ideas? Do you want to support others to succeed and operate in a highly collaborative and global environment? If this sounds like you, Microsoft would like to invite you to come join us as you are, where you can find more than just a job.
• Applications to these opportunities are considered for all available sales roles including the one(s) described below, depending on education level and/or location.To be considered for an internship position, you need to be enrolled full-time as a student majoring in an applicable field with a minimum of one semester or term to complete after an internship.

Responsibilities
Customer Success Account Manager Intern:

• As a Customer Success Account Manager (CSAM), you are the primary customer-facing role responsible for customer success through the management of program deliveries and strong customer relationships. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud technologies. You are front and center with our customers supporting their digital journey and empowering them to achieve more!
• Customer Success Account Managers drive quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. CSAMs partner with customer and Account Team to prioritize and plan customer engagements and programs, driving outcomes to improve the health, performance, and business capabilities of the prioritized workloads. CSAMs drive orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs.
• The CSAM also tracks, escalates, and plans for the remediation of technical blockers and provides engineering feedback to further our product and solutions, as appropriate.
• As a CSAM intern, you will work very closely with a CSAM manager and mentor to understand the CSAM role.

Account Executive Intern:

• As an Account executive, you are the main connection point between Microsoft and our customers. You provide strategic business leadership partnering with leaders in your customers' organizations to align their business transformation agenda with digital solutions that can help them better engage customers, optimize operations, transform products and shift their business models. Account Executive roles are an incredible opportunity to learn, experience and ultimately drive all aspects of the client relationship, sales pursuit, and customer success lifecycles
• Day-to-day you'll build and maintain key account relationships while driving a two-side business plan with your customers across Technical and Business agendas, respectively. To drive your customers' digital transformation, you will need to become an expert on their respective industry. Your customers will call on you to connect them to the full breadth of Microsoft's assets including supporting sales disciplines, consulting, support, product groups, and executives to advance their digital transformation agenda.

Qualifications

• Pursuing either a Bachelor's Degree or Master's Degree in relevant field with a minimum of one quarter or semester of school to complete after internship.
• Excellent communication skills and strong writing and presentation skills
• Ability to manage executive relationships, both internally and with customers, to create business transformation
• Excellent communication skills and customer skills desired
• Passion for technology, both consumer and enterprise
• English language and local language fluency for all roles
• Full unrestricted work authorization for your chosen location

Interested and qualified candidates should:
Click here to apply

Note: Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.