Jobs

ICT Lead at Samcham Holdings Limited

Samcham Holdings Limited is a company incorporated in 1991 as Clearing and Shipping Agent. We are duly registered with the Nigeria Customs Services, Nigeria Port Plc and Nigeria Maritime Authority as a licensed Clearing and Shipping Agent. The company has diversified into haulage and petroleum products retail services

The company has a fleet of over 50 American Mack Trucks in her haulage department to complement and improve services to our clients. We own a Petrol Filling Station that is leased to MOBIL NIG. PLC and offer efficient and effective clearing services in all Nigerian Seaports and Airports. Our vehicles are well insured with notable and reliable insurance companies in the Country. We equally maintain a group of honest, devoted and highly professional operational staff.

We are recruiting to fill the position below:

Job Title: ICT Lead

Location: Apapa, Lagos
Employment Type: Full-time

Responsibilities

Responsible for providing IT support via the telephone, remotely or on-site.
Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Joiners, Movers & Leavers - Fulfil laptop/system provisioning and retrieval where applicable.
Application Support - Making sure that organization applications are up to date and running.
Audio / Visual support - Participate in the setup and repair of audio-visual solutions.
365 General Account Administration - Perform administrative account tasks in the Microsoft Office 365 admin portal.
Active Directory management - Demonstrate excelled performance capabilities and clear understanding of Active Directory Services.
Azure administration - Administrate accounts, devices, and policy assignments in the Microsoft Azure suite.
Incident Management - Facilitate the restoral of IT services quickly and effectively following an incident.
Request Management - Deliver on service requests through the request fulfillment process.
Knowledge Management - Article Creation - Create and share knowledge through effective documentation or training.
Hardware Support - Troubleshoot hardware incidents and complete hardware requests.
IT Procurement - Engage with vendors to order approved hardware.
IT Asset Management - Plan and manage the relationships and attributes of all of the assets in the IT estate.
Managing and maintaining IT equipment (Printers, Scanner, Copier, Off-site backup storage).
Install and maintain server and active directory services.
Back up server data regularly.
Department Support - Support other departments with basic designs (using Canva, CorelDraw or Photoshot).
MS Teams support -Troubleshoot incidents regarding the Microsoft Teams solution.
Security incident management - Monitoring, detect, and respondto security events within the IT estate.
Troubleshooting system and network problem, diagnosing, solving hardware and software faults.