Job for an IT Officer in a Reputable Company based in Lagos

First Choice Leasing Limited - Our client, a reputable company in the Industry Sectors (Nigerian Stock Exchange) requires suitably qualified candidates, to fill in the vacant position below:


Job Title: IT Officer

Location: Lagos

Job Descriptions

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Identify opportunities and risks for the business.
• Monitor technology and social trends that could impact the company.
• Participate in management decisions about corporate governance.
• Communicate the company's technology strategy to partners, management, investors and employees.
• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;

• Sound knowledge of the claims process and legal practices
• Sound IT Skills and experience with claims IT Systems in INFOR WARE

• Ability to build valuable relationships with clients that are based on mutual respect to build their loyalty
• Ability to identify, analyse and proactively resolve problems
• Ability to work effectively within a team environment, to proactively share knowledge and work collaboratively to support colleagues and deliver required business outcomes
• Ability to source, challenge, integrate and reconstruct diverse sources of information to identify, analyse and determine trends, inaccuracies in data and proactively develop solutions
• Ability to develop, implement, manage and deliver multiple projects in an environment that is resource and time constrained with high demands for service quality, technical expertise and results