Job Vacancy at South African Airways for an Airport Supervisor

Job Vacancy at South African Airways for an Airport Supervisor
South African Airways recruitment: Urgent Vacancy for Airport Supervisor
Job Title: Airport Supervisor

Reporting to: Country Manager
Location: Nigeria
Job Purpose
The purpose of this role is to oversee the delivery of, and deliver, the SAA product and services to the travelling public, manage the Murtala Mohammed International Airport activities through planning, controlling organising and delegation to obtain maximum productivity
Qualifications and Other Requirements
High school qualifications or proven track record in an airline traffic and ground-handling department
A proven track record in airline airport operations
English fluency (Speak, read and write)
Airline related qualifications: Customer Service plan, Touch Points, Cargo 1 and 2, DGR – Awareness, Special Cargo handling
Proficient knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and excel
Knowledge
Understanding of Reservation related systems and read a ticket
Awareness of the South African and Nigeria travelling public’s business and social cultural environment
Knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and excel
Comprehensive knowledge of the airlines operations, sales processes, distribution channels, CRS’s, fares, call management reporting, and working knowledge of the Internet/E-commerce
SAA Products and Services and related policies i.e Loyalty Programme: Voyager policies and procedures

Duties & Responsibilities
Lead and supervise the Murtala Mohammed International airport staff to deliver excellent customer service and achieve team objectives
Maintain good relationship with airline stakeholders
To manage the Murtala Mohammed International airport so that al scheduled flights depart on time, efficiently and effectively


How to apply
CVs to be delivered at:
South African Airways,
28 Adetokunbo Ademola Street,
Victoria Island, Lagos
Contact [email protected] for any enquiries
Applications deadline 16 December 2011