NYSC Graduate Customer Support Job Vacancy at ETX Solutions Nigeria Limited

ETX-NG (Electronic Transcripts and Documents Exchange in Nigeria) is the name given to the Electronic Academic Document Exchange and Certificate Verification System for Nigeria owned by ETX Solutions Nigeria Limited. It is a technology platform, acting as a electronic and transcript clearing house, exchange and a certificate verification system that will allow schools of education, polytechnics, colleges, and universities in Nigeria and abroad to send and receive transcripts between each other as well as provide certificate verification data to corporate organisations in a secure, trusted environment. We are recruiting to fill the position below:   Job Title: Youth Corper- Customer Support Location: Abuja Job Description

• Ability to provide Solution
• Taking information from customers and entering it on a database.
• Keeping Customers Updated on their Transcript Orders
• Making sure that the customer's experience is a positive one.
• Answering customer enquiries or passing them on to the appropriate department.
• Giving information and helping to solve customer problems.
• Processing complaints

• Must be a Serving Corp Member, Posted to FCT
• Good community relationship
• IT Skills.
• Bachelor’s degree in English, Communication or any related Course.
• Adept knowledge in MS Word, PowerPoint and Excel.