Outsourcing Manager at Centre for Research in Enterprise and Action in Management (CREM)

Centre for Research in Enterprise and Action in Management (CREM) is a service provider in the areas of Research, Enterprise, Workforce Management training delivery across Nigeria and West Africa. CREM is set to equip organization’s human resources with skills, competences and change creating capacities.

CREM’s focus is on People, Process and Technology and on how enabled change in each of these areas can lead to enhanced Service delivery and customer satisfaction. CREM’s services are delivered according to global best practices in partnership with the world’s leading technology vendors and partners. CREM offers services in research development, Enterprise, Consulting, Learning and Development, Entrepreneurship and Management

We are recruiting to fill the position below:

Job Title: Outsourcing Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

• Lead in the drive for the acquisition of new customers across all CREM’s business verticals.
• Maintain an in-depth understanding of outsourcing procedures and methodologies
• Design and drive consistent and organized processes for outsourcing
• Ensure that bills are timely paid by our clients
• Organize, schedule and ensure the execution of training for outsourced staff.
• Build a robust customer relationship management mechanism to ensure retention and enhanced usage.
• Ensure seamless recruitment, placement and management of outsourced staff
• Co-ordinate all Outsourcing business efforts for seamless operations
• Manage outsourced deliverables and services for platform services
• Act as contact point between internal and external teams for outsourced projects
• Carrry out any other duties assigned.

Role Specification

• Minimum of an HND / B.Sc in any discipline
• A Master's Degree / Relevant Professional Certification is an added advantage
• Five ( 5) - Ten (10) years hands - on experience in an outsourcing / HR Consulting firm
• Outsourcing experience is required
• Prersentation skills / knowledge of Office suits: Excel, MS Word, Power Point etc.

Salary
N300,000 - N350,000 Monthly.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] or [email protected] using the Job Title as the subject of the mail.

Note

• For Enquiries, Call: 08171644619.
• Candidates without any hands-on experience in outsourcing should not forward their CV as their applications will not be treated

Application Deadline  20th August, 2022.