Production / Market Place Operations Officer at Konga

Konga is Nigeria's largest online mall and have been in operation for over 10 years. Some of our major feats are winning Great Place to work awards two years in a row, winning an award for The Place Most Millennials would like to work and according to Forbes in 2015, the 2nd Most Innovative Company in Africa.

Our culture and values, in a nutshell, speak to placing our customers as a priority, working hard, being passionate about what we do (and having fun in the process), and teamwork. Our Company is full of ordinary people with extraordinary minds who desire to do extraordinary things!

We are recruiting to fill the position below:

Job Title: Production / Market Place Operations Officer

Location: Lagos
Employment Type: Full-time
Reports to: Manager, Production & MarketPlace Operations
Hours of Work: 8:00 am - 5:00 pm

A Brief Overview of the Role

  • Products: QC of products listed. Manage all products on the site
  • Constantly having processes that will checkmate problems around product creation & management.

Key Duties

  • Managing and maintaining accurate content for existing products and push new product updates including product copy and images to on a regular basis.
  • Assisting in the resolution of Konga mails in a timely matter by investigating and troubleshooting for product descriptions, dimensions and packaging.
  • Managing the site products.
  • Providing insights using product data available
  • Ensuring the verification of High End Brands listed by Merchants on Seller HQ
  • Ensuring that products have all required attributes to enhance sale.
  • Managing the items listed by Merchants on Seller listing platform.
  • Creating new categories and managing the existing category tree.
  • Managing the existing categories on the’s Navigation Bar.

Relationship Building:

  • Name the regular contacts and relationships this position will develop which have impact on the performance of this position

Relationship - External / Internal:

  • Customer - External
  • Merchant - External
  • Line Manager - Internal
  • Colleagues / Operations Team - Internal


  • HND / B.Sc in any field.


  • A minimum of 1 year related working experience
  • Experienced user of Microsoft Office packages (word, excel)
  • Great attitude and strong work ethic.
  • Ability to work with minimal supervision; organized and able to handle multiple tasks / rojects simultaneously
  • Comfortable working in a fast-paced, deadline-oriented environment.
  • Excellent written and oral communication skills
  • Has knowledge/has worked within an e-commerce business
  • Computer, Internet and mobile proficiency


How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail