Customer Service Representatives recruitment at Yes-Africa Global Resources

Yes-Africa Global Resources Company, we are a global empowerment company committed to helping people take control of their personal and organizational goals. We are recruiting to fill the position of: Job Title: Customer Service Representative Location: Lagos Job Description

• Accomplishes human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meets construction budget by monitoring project expenditures; identifying variances; implementing corrective actions; providing non-project annual operating and capital budget information.
• Approves projects by conducting inspections at critical phases; obtaining approvals from buyers.
• Prevents fines and interruptions by complying with, and enforcing, codes.
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
• Manages sub-contractors by locating, evaluating, and selecting sub-contractors; monitoring and controlling performance.
• Meets operational standards by contributing construction information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying construction management system improvements.
• Updates job knowledge by tracking and understanding emerging construction practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.