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Shop Manager in a Foremost Retail Outlet

Mar 19, 2020, 4:42 PM
Sunrose Consulting Limited - Our client is a foremost retail outlet with branches in strategic areas of Lagos. The company is well known for high quality gift and household items. It’s a one stop shop for discerning customers with a high taste for luxury products.
The company is now seeking to recruit an exceptional individual to fill the position below:
  Job Title: Shop Manager Location: Lagos
Job Description
  • You will be responsible for the general management of the shop.
  • Your primary purpose is to ensure the shop's operations run smoothly.
  • Your duties include motivating the sales team, creating business strategies, developing promotional material, and training new staff.
  • Reporting to the Managing Director, you will run the shop successfully.
  • Working on the shop floor, you will be in constant contact with the customers and staff.
  • You will be responsible for ensuring the staff give great customer service as well as monitoring the financial performance of the shop.
Typical Responsibilities
  • Coordinate daily staffing and staffing schedules
  • Ensure compliance with health and safety legislation
  • Perform administrative tasks to support the smooth operation of all shop operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
  • Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Drive customer service excellence to every aspect of the shop, including shop appearance, display of merchandise, product placement, story layout, and selling procedures
  • Ensure strategic goals and sales targets of the shop are met by maximising sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
  • Hire, train, develop, and supervise staff
  • Provide staff with feedback, coaching, and performance evaluations
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Strong ability to lead, and excellent attention to detail.
  • Bachelor's Degree
  • A minimum of 3 years' managerial experience in a retail environment.
  • Strong leadership and customer management abilities.
How to Apply
Interested and qualified candidates should send their Applications to: using the "Job title" as subject of the email.
    Application Deadline 26th March, 2020.

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Recruitment / Consulting Company 
OND / HND / BSC Holders Lagos State Sunrose Consulting Limited