Skill Enhancement Centre (SENCE) Limited Job for a Client Relationship Officer in Lagos

Skill Enhancement Centre (SENCE) Limited - We are a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value -added and convenient services in a friendly atmosphere.

Skill Enhancement Centre (SENCE) Limited is recruiting to fill the position below:

Job Title: Client Relationship Officer

Job Opening ID: 206
Location: Lagos
Job type: Full time

Roles and Responsibilities
The responsibilities of this position includes but not limited to the following:

• Act as the primary point of contact and overall with the clients
• Provide advice and assistance in new product development
• Source for new clients
• Build new business relationships with customers, assessing customer needs and advising on appropriate financial solutions, with a focus of giving the clients the best services.
• Prepare credit proposals and support credit analyses (documents for the customers financial service needs)
• Manage and update customer databases and other relevant documentation
• Conduct clients and guarantors verification to ensure we reduce high level of clients default.
• Resolve on a timely basis all client problems /queries to ensure best-in-class customer service
• Responsible for identifying, developing and managing a portfolio of client relationship
• Analyze competitors, benchmarks and local market trends in order to effectively contribute to the development of competitive business development strategies and product offerings.
• Perform other administrative jobs in the office.
• Perform other responsibilities as assigned by management

• Bachelor's Degree in Business or similar field
• Good organizational skills
• Ability to demonstrate sales and marketing skills
• Must be proactive
• Must be innovative and result driven
• Work experience: 4 - 6 years
• Minimum of 4 years experience performing similar role
• Previous sales, business and management experience
• Knowledge of financial institutions
• Excellent communication skills