System Support Engineer at Access Bank Plc

Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa's Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism.

We are recruiting to fill the position below:

Job Title: System Support Engineer

Location: Kumo, Gombe

About the Job

• Installation and testing of VHF/HF radio and power cabling and local area network cabling, protocols: TCP/IP, LAN
• Determined hardware and network system issues using effective troubleshooting techniques
• Managing and controlling of all ICT infrastructure (computers, servers, printers, peripherals, internal networks, power systems, cabling, connections to internet facilities)
• Provide proactive and responsive support to all end-users including field offices by implementing a helpdesk system that will capture regular support issues for the purpose of generating management information required for performance improvement
• Ensure delivery of critical Microsoft Windows (Client) operating system patch and updates of network schema
• Send the monthly report of anomalies to the ICT coordinator for verification and compilation.
• Resolved issues with systems, hardware and telephones quickly and accurately
• Collaborated with vendors to locate replacement components and resolve advanced problems
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
• Access to cloud applications, data storage, and backup on the Cloud (0365), Cisco
• Meraki networks, UPS and backup power systems, security of ICT installations (air
• Conditioning, electricity, physical access), desktop computers and laptops, smartphones, software, and mobile applications

Requirement

• Interested candidates should possess relevant qualifications.

How to Apply
Interested and qualified candidates should:
Click here to apply