Systems Engineer Job Vacancy at PricewaterhouseCoopers (PwC) Limited, Lagos

PricewaterhouseCoopers (PwC) Limited firms help organizations and individuals create the value they are looking for. We are a network of firms in 158 countries with more than 180,000 people who are committed to delivering quality in Assurance, Tax and Advisory services.


We are recruiting to fill the position below:

Job Title: Systems Engineer - Internal Firm Services

Reference Number: 125-NIG00088
Location: Lagos
Department: Internal Firm Services

Job Descriptions

• Take periodic inventory of all PCs/Laptops/Servers within the firm
• Escalate service issues that cannot be completed within agreed service levels
• Ensure system hardware and software meet specified recommendation & performance metrics.
• Monitoring console alerts for errors, failures, or problems; creating new users, resetting passwords, building new workstations; record logs of Windows Servers and monitor availability of all servers.
• Support the backup for all servers
• Support in minor troubleshooting process e.g. hard disk recovery and repairs.
• Communicate with customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc.
• Enter all work tickets into service ticketing or helpdesk system
• Support services for Microsoft related technologies such as windows desktop operating systems

• Must have over 3 years IT experience
• Must have an in-depth knowledge of established computer-industry security procedures for multiple computer platforms
• In-depth experience with operating systems platforms such as Linux, Windows 2000/2003/2008/WinXP/Win7

• Good written and oral communication ability
• Strong interpersonal and communication skills
• Ability to solve problems quickly and completely
• Action planning, Motivating, Analytical mind and strong problem-solving capabilities
• Ability to work independently in a highly dynamic environment and work under intense pressure.

• First Degree or HND in Computer Science and Computer related disciplines (Computer Science, Computer with Economics, Computer with Mathematics,
• Microsoft certification.