Jobs

Technical / Sales Representative at Servo Direct Limited

Servo Direct Limited - Nigeria’s no 1 technology mart, and top quality, turn-key ICT solutions provider. At Servo Nigeria, we provide top quality, and innovative IT products, support services, and general turn-key solutions to clients from various industries including financial institutions, public sector, real estate, hotel & hospitality, education, oil and gas etc. Our partnerships, combined with our quest for innovation and passion to deliver an exceptional customer experience, have been rewarding and have earned us an enormous amount of goodwill despite the highly competitive terrain of our business environment.

We are recruiting to fill the position below:

Job Title: Technical / Sales Representative

Location: Lagos
Employment Type: Full-time

Roles and Responsibilities

Monitor and evaluate data network infrastructure (such as switches, routers, and network link devices), troubleshoot network problems and outages by identifying possible faulty devices, troubleshoot faulty modules, and prepare necessary documentation detailing actions taken, and advise on precise solutions to prevent re-occurrence.
Interfacing with customers from point of the design, quote defenses, approval, and implementation of the products line listed above.
Project managing the installation of electronic security devices such as CCTV, Access Control, Time Attendance, Fire Alarm, and Burglary Alarm
Provide on-site and off-site tier2 technical support for respective clients
Coordinating other team members by assigning all necessary duties with delivery time mechanism
Schedule departmental reports to the C.O.O among others.
Create network diagrams, training outlines, document processes, and procedures by providing clear and effective direction to less experienced staff or users
Consummating sales from prospective clients under the line of the following products; CCTV, Access control, Fire alarm, Burglary alarm, and Network equipment.

Requirements and Qualifications

BSc / HND degree in Computer Science
2 - 3 years work experience.
Previous working experience as a Network Manager
Outstanding organizational and time management skills
Excellent communication and leadership skills
Analytical thinker and problem solver
Attention to details
CCNA certification will be of added advantage
HCSA certification will be of added advantage.
Hands-on experience in networking, routing, and switching
In-depth knowledge of best practices around management, control, and monitoring of server infrastructure
In-depth knowledge in networking and electronic security such as (CCTV, Access Control, Fire Alarm, Burglary Alarm, Video Intercom)