Technical Support Officer (VAS) Vacancy at Nimbus Resource Solutions, Lagos

Nimbus Resource Solutions is a specialist resourcing and recruitment process outsourcing (RPO) company based in Dubai placing Contract, Permanent and Executive Search resources across Europe, Middle East and Africa. We work with clients across Satellite/Telecoms, Information Technology, Security Integration and Logistics markets.


Nimbus passion lies in sourcing only the best talent, we do this through using a rigorous recruitment process. We are trusted advisers to our clients, our ability to source the best talent has a significant impact on business performance as well as enhancing individual careers. We operate a platinum level of service.


Job Title:  Technical Support (VAS)

Position Summary: The role holder is responsible for the technical implementation of Value Added Services (VAS) into mobile operators.

Major Responsibilities include but are not limited to:

• Provide technical expertise on SMPP connectivity.
• Provide technical Support to existing service.
• Support Integration and Acceptance Testing
• The role holder is responsible for the implementation of any new service in the allocated time
• Ready and available for 24x7 support team
• Provide technical expertise on billing connectivity MO/MT TPS, setting up VPN etc.
• Ensure that Quality of Service is maintained after the service is launched
• Liaise with mobile operators.