Ticketing and Reservation Officer at FHON Consulting

FHON Consulting - We pride ourselves with working with clients who are ambitious and want to set define goals and objectives. FHON Consulting believes that putting the right things in place such as people, processes, and systems with exceptional customers’ expectation in mind, will get one to the right place.

We are recruiting to fill the position below:

Job Title: Ticketing And Reservation Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Make Reservations / Bookings for Customers, Issuing flight tickets:
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
• Arrange Reservations and Routing for Passengers at Request or as directed.
• Inform Clients of Essential Travel Information, such as Travel Times.
• Determines whether space is available on Travel Dates requested by Customer.
• Educate and Enlighten Customer on the New and Existing Products of the Company.
• Follow up on Enquiries and Convert it to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
• Using computer reservations systems to check availability.

Requirements

• Minimum of a B.Sc / HND qualification.
• Certification in Travels and Tourism is a plus
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.
• Proficiency in the use of any two of the 3 GDS is a must especially amadeus
• 1-2 year ticketing experience
• Strong Analytical skills

Salary
N80,000 - N100,000 / month.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  20th November, 2022.