User Support Analyst Vacancies at Emerging Platforms, April 16th 2015

At Emerging Platforms we are passionate about identifying problems and matching them with innovative and bold solutions. Driven by a passion for excellence, we deliver innovative solutions that satisfy our customers diverse needs.


We are recruiting to fill the position below:

Job Title: User Support Analyst
Location: Lagos
Job Description

• Responds to emails and live-chats.
• Ensures all periodic reports go out as at when due.
• Attends to arising technical issues and handle appropriately when such arises.
• Receives phone call inquiries from users.
• Analyses issues and proffer relevant solutions to clients.